error when trying to purchase Freelancer/Nonprofit package

about this:

i filled in all details in the checkout but it gives me the error:

"An unexpected error occurred, and we are not currently able to accept payment."

with amazon payments.

credit card payment doesnt work either. error:
We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

1 reply

Hi Dries, 

Thanks for your report, however, this seems to be a problem of the payment service we use. You should contact them - https://fastspring.com/customer-service/ - and ask why the payment didn't go through (might be a temporary problem, they don't accept your card provider or something else).

Best regards,