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Solved

License not recognized on reboot

I have a MapTiler Desktop Pro license and whenever I reboot my machine the software fails to recognize that it is indeed activated, leading me to have to contact support for them to deactivate the license so I may reactivate it.

My specs:

  • MapTiler Desktop Pro 9.1 
  • Ubuntu 18.04 LTS
  • License valid for a perpetual use on a single computer

Do let me know if there is other information that would be relevant!

1 reply

Hi Smokey,

this issue appeared after one of the recent updates of the kernel of some of the Linux distributions, including Ubuntu.

We've already found a solution for this, which will be a part of the next update of the MapTiler Desktop software. MapTiler Desktop 10 will be released soon.

Martin